PetSmart Pet Insurance 2026: Is the Treats Rewards Discount Worth It?
Quick Answer
PetSmart doesn't sell its own insurance — since August 2025 it has partnered with Healthy Paws (a Chubb company) to offer a real accident-and-illness policy with unlimited lifetime payouts, per Chubb's own newsroom. Members of PetSmart's free Treats Rewards program get 10% off a new policy, announced March 2026 — but that discount is excluded in California, Colorado, Florida, Minnesota, New York, Tennessee, and Washington, per the official PR Newswire announcement. You still buy and manage the policy through Healthy Paws, not a PetSmart checkout.
"PetSmart pet insurance" isn't a store-brand product — it's a referral partnership. PetSmart's own page at petsmart.com/pet-insurance/ markets a real Healthy Paws policy, and shoppers who search the phrase are usually trying to figure out whether buying through PetSmart gets them a better deal than going straight to an insurer.
This guide covers what the PetSmart–Healthy Paws partnership actually includes, exactly how the Treats Rewards discount works (and where it doesn't apply), how it's different from the in-store Banfield wellness plan, and whether it beats buying direct.
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How the PetSmart–Healthy Paws Partnership Works
Chubb's own newsroom confirms Healthy Paws became PetSmart's official pet insurance partner on August 12, 2025, positioning coverage "where pet parents shop." There's no evidence of an earlier PetSmart insurance partner before this — unlike Walmart, which switched retail partners from Petplan to Nationwide in 2021, PetSmart's retail-insurance offering appears to be new as of 2025.
PetSmart doesn't process the sale itself. Its petsmart.com/pet-insurance/ landing page markets Healthy Paws' coverage and hands off to Healthy Paws' own enrollment flow (healthypawspetinsurance.com) via a dedicated referral link — the underwriting, claims, and customer service are entirely Healthy Paws', not PetSmart's.
💡 Key distinction: This is a genuine accident-and-illness policy with unlimited annual and lifetime payouts — not a routine-care subscription. That puts it in a different category from Banfield's Optimum Wellness Plan, sold at the vet hospitals many PetSmart stores host in-house. See our Banfield pet insurance breakdown for why that in-store plan doesn't cover accidents or illness at all.
The Treats Rewards Discount: What It Actually Covers
PR Newswire's official March 2, 2026 announcement confirms members of PetSmart's Treats Rewards program — free to join for US residents (including Puerto Rico) age 18+, one account per person, no purchase required — get 10% off a new Healthy Paws policy bought through PetSmart's referral link. A few conditions matter:
| Detail | What Applies |
|---|---|
| Discount | 10% off a new policy |
| Eligibility | Free Treats Rewards membership required; new policies only |
| Excluded states | California, Colorado, Florida, Minnesota, New York, Tennessee, Washington |
| Where you buy | Healthy Paws' own site, via PetSmart's referral link |
Excluded-state list per PR Newswire's official release text; one secondary aggregator omitted two of the seven states, so verify current eligibility for your state directly before enrolling.
If you live in one of those seven excluded states, there's no PetSmart-specific advantage — you'd buy the identical policy at the identical price by going straight to Healthy Paws or comparing it against other insurers on our best pet insurance page.
What You're Actually Buying: Healthy Paws Coverage
Since PetSmart doesn't alter the underlying policy, what you get is standard Healthy Paws coverage: underwritten by Chubb subsidiaries American Insurance Company and Westchester Fire Insurance Company (both A++ rated by AM Best), with unlimited annual and lifetime payouts and a single reimbursement/deductible choice rather than a menu of tiers. As detailed in our full Healthy Paws review, reimbursement runs 70–90% for pets enrolled under age 6, drops to about 60% for pets enrolled at 6+, and further to about 50% for pets enrolled at 10+; deductible options also narrow with enrollment age. Chubb has underwritten Healthy Paws since 2013 and fully acquired the business from Aon in 2024.
For context, NAPHIA's 2025 State of the Industry report put the average accident-and-illness premium at $62.44/month for dogs and $32.21/month for cats nationally — a useful baseline before the Treats Rewards discount is applied to your own quote, since actual pricing depends on your pet's age, breed, and zip code.
Don't Confuse This With PetSmart's Employee Benefits
One source of confusion worth flagging directly: PetSmart's separate employee benefits portal lists MetLife Pet Insurance as an associate-only perk. That page has nothing to do with the customer-facing Healthy Paws offer on petsmart.com/pet-insurance/ or the Treats Rewards discount — if you're a shopper (not a PetSmart employee), MetLife references you might stumble across don't apply to you.
PetSmart vs. Other Retail Insurance Channels
PetSmart's referral-and-discount model is a lighter touch than some competitors. Costco and Sam's Club require a paid warehouse membership before you can access their discounted plans (Costco review, Sam's Club review). Walmart and Chewy, like PetSmart, require no paid membership — see our Walmart review and Chewy review for how those compare. PetSmart's edge is the Treats Rewards angle: free to join, but the 10% only lands if your state isn't on the exclusion list.
Frequently Asked Questions
Does PetSmart sell its own pet insurance?
No. PetSmart doesn't underwrite or sell a store-brand insurance product. Since August 2025 it has partnered with Healthy Paws (a Chubb company) to offer real accident-and-illness insurance, marketed on petsmart.com/pet-insurance/ and purchased through Healthy Paws' own enrollment site, not a PetSmart checkout.
What is the PetSmart Treats Rewards pet insurance discount?
Members of PetSmart's free Treats Rewards loyalty program get 10% off a new Healthy Paws policy purchased through PetSmart's referral link, announced March 2, 2026. The discount does not apply in California, Colorado, Florida, Minnesota, New York, Tennessee, or Washington, so confirm eligibility for your state before counting on it.
Is PetSmart pet insurance different from Banfield's Optimum Wellness Plan?
Yes, and they're commonly confused because Banfield hospitals sit inside most PetSmart stores. Banfield's Optimum Wellness Plan is a routine-care subscription that excludes accidents and illness. PetSmart's Healthy Paws partnership is real accident-and-illness insurance with unlimited lifetime payouts. They're separate products from separate companies.
Do I have to join Treats Rewards to get the discount?
Yes, but joining is free and takes a minute — Treats Rewards is open to US residents (including Puerto Rico) age 18 and up, one account per person, with no purchase required to sign up.
Is the PetSmart pet insurance discount the same as PetSmart's employee benefits?
No. PetSmart's separate employee benefits portal lists MetLife Pet Insurance as an associate-only perk. That has nothing to do with the customer-facing Healthy Paws offer on petsmart.com/pet-insurance/ or the Treats Rewards discount — shoppers should ignore any MetLife references aimed at PetSmart staff.
The Bottom Line
PetSmart pet insurance is a real Healthy Paws policy with a genuine 10% loyalty discount — but only if your state isn't one of the seven exclusions, and only on new policies bought through the referral link. If you're in an excluded state, skip the detour and compare Healthy Paws directly against other insurers on our best pet insurance page.
Disclaimer: PetInsuranceLab.com is an independent review site and not a veterinary or insurance provider. This article is for general information only and is not medical or financial advice — confirm current discount eligibility and plan details directly with PetSmart and Healthy Paws before enrolling. We may earn a commission when you request a quote or buy through our links, but this never influences our ratings or recommendations. All information is accurate as of our last review date (August 2026).